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Response from the owner:Hi Jasmine, Thank you so much for the 5-star review! We truly appreciate your support and are so glad we could be there for you when you needed us. Our team works hard to make this process as smooth and stress-free as possible, and your feedback lets us know we’re on the right track. If there's ever anything else we can help you with, don’t hesitate to reach out. All the best, Kyle Wallon Operations Manager A 2nd Chance Bail Bonds

Response from the owner:Hi Keila, Thank you so much for your honest and heartfelt feedback. First and foremost, I want to sincerely apologize for the experience you had when calling our Fulton County office. That’s not the level of service we aim to provide, especially to someone like you who has been a loyal part of the A 2nd Chance family for over 10 years. Your continued trust means the world to us. I also want to thank you for highlighting Tanithia Robinson — she truly is exceptional, and I’m so glad she’s consistently provided you with the respect and support you deserve. Please know I take your concerns seriously. I will personally look into this situation and ensure it's addressed appropriately. Our goal is always to treat every caller with dignity, patience, and kindness — especially during moments of stress and uncertainty. If there’s anything I can do for you personally, don’t hesitate to reach out. We’re here for you and your family. With appreciation, Kyle Wallon Operations Manager A 2nd Chance Bail Bonds

Response from the owner:Hi Sharon, Thank you so much for taking the time to share your experience. I'm thrilled to hear that Ten was able to provide the support and guidance you needed. She's a valued part of our team, and it's always great to hear when her professionalism and dedication make a real difference. We know how stressful these situations can be, and it's our mission to make the process as smooth and supportive as possible. If there's ever anything more we can do for you, don’t hesitate to reach out. We’re always here to help. Warm regards, Kyle Wallon Operations Manager A 2nd Chance Bail Bonds

Response from the owner:Thank you so much, Shonte, for your thoughtful review! This is Kyle Wallon, Operations Manager at A 2nd Chance Bail Bonds. I'm thrilled to hear that you had such a positive experience with our team—and especially with Kwani Carson. We pride ourselves on responding quickly and with compassion, so knowing that your friend was out in under an hour and that you felt truly cared for means everything to us. Kwani is indeed one of the best, and I’ll be sure to pass along your kind words to him. Your trust in us during such a stressful time is something we never take for granted. If you ever need anything in the future—or just have questions—we’re always here for you, 24/7. Warmest regards, Kyle Wallon Operations Manager A 2nd Chance Bail Bonds

Response from the owner:Thank you once again, Rich! This is Kyle Wallon, Operations Manager at A 2nd Chance Bail Bonds. I just wanted to say how much we appreciate you sharing your experience. It’s incredibly rewarding to hear that our team provided fast, professional, and caring service when you needed it most. That’s exactly the kind of experience we strive to deliver every single time. Thank you for recommending us—it means more than you know. We're always here if you or your loved ones ever need support again. Sincerely, Kyle Wallon Operations Manager A 2nd Chance Bail Bonds

Response from the owner:Thank you so much, Renee, for sharing such a heartfelt review! This is Kyle Wallon, Operations Manager at A 2nd Chance Bail Bonds. I’m so glad to hear that Michelle made such a positive impact on your experience. She truly embodies the compassion and professionalism we aim to provide to every single client, and your kind words are a testament to her dedication. Navigating a situation like this can be overwhelming, and I’m grateful Michelle was there to guide you with patience and clarity. I’ll be sure to personally recognize her for going above and beyond. We appreciate your recommendation and are always here if you or anyone you know needs our help in the future. Warm regards, Kyle Wallon Operations Manager A 2nd Chance Bail Bonds

Response from the owner:Thank you so much for your kind words, Valtoria! This is Kyle Wallon, Operations Manager at A 2nd Chance Bail Bonds. I'm so glad to hear that Ten made such a warm impression on you! We’re lucky to have someone like Ten on our team—someone who brings great energy and truly cares about helping people through difficult times. I’ll be sure to pass along your appreciation. Your recommendation means a lot to us, and we’re always here if you need anything. With gratitude, Kyle Wallon Operations Manager A 2nd Chance Bail Bonds

Response from the owner:Thank you so much for coming back to share your experience — we truly appreciate your continued trust! This is Kyle Wallon, the Operations Manager here at A 2nd Chance Bail Bonds. I’m thrilled to hear that Kwani Carson provided you with such a smooth and informative experience. She’s an incredible part of our team, and it means a lot to us that her professionalism and care made a difference for you. If there's ever anything more we can do for you or your family, please don't hesitate to reach out. We're always here to help, day or night. Thanks again for choosing us — and for being part of our growing community!

Response from the owner:Thank you so much, Julie, for your kind words! This is Kyle Wallon, the Operations Manager at A 2nd Chance Bail Bonds. I’m so glad to hear that Ms. Michelle was able to assist you with such care and dedication. We understand how stressful these situations can be, especially when you're far from our office. That’s exactly why we’ve invested in making the entire process accessible online — so we can serve you efficiently no matter where you are. I’ll be sure to pass your appreciation along to Michelle — she truly embodies the commitment we strive for every day. If you ever need anything else or have questions down the road, don’t hesitate to reach out. Wishing you and your loved ones peace and ease during this time. Thank you again for trusting us!

Response from the owner:Thank you so much for the 5-star review! This is Kyle Wallon, Operations Manager here at A 2nd Chance Bail Bonds. I’m really glad to hear that Keenan provided you with top-tier service and took the time to walk you through the process with honesty and professionalism. That level of transparency is something we pride ourselves on. We’re grateful you chose us, and if you ever need anything else or have questions down the road, don’t hesitate to reach out. We're always here for you. All the best, Kyle Wallon Operations Manager A 2nd Chance Bail Bonds